# Cannot use iPhone app to grab screenshot

**URL:** https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798
**Category:** Bug Reports
**Tags:** issue-resolved
**Created:** [February 8, 2021, 9:29pm UTC](https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798 "2021-02-08T21:29:43Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jrtuenge](https://forum.eternagame.org/letter_avatar_proxy/v4/letter/j/2bfe46/32.png) [@jrtuenge](https://forum.eternagame.org/u/jrtuenge)
#### Post date: [February 8, 2021, 9:29pm UTC](https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798/1 "2021-02-08T21:29:43Z")

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I can’t use your iPhone app (on my iPhone 7 Plus running iOS 14.4) to take a screenshot and share it with others for help. As shown in this screenshot (instead obtained using Home and Side buttons on phone), the “12 OR MORE” window covers the Screenshot line so I can’t select it. In contrast, I can select the Settings line there.

 ![IMG_2501](https://d2he8ud106d9gn.cloudfront.net/original/2X/3/320249b12ced580a5222b87a4667a5c55b449a91.jpeg)

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### Author: ![jrtuenge](https://forum.eternagame.org/letter_avatar_proxy/v4/letter/j/2bfe46/32.png) [@jrtuenge](https://forum.eternagame.org/u/jrtuenge)
#### Post date: [February 8, 2021, 9:31pm UTC](https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798/2 "2021-02-08T21:31:55Z")

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This is the puzzle that I can’t figure out.  
[https://forum.eternagame.org/t/next-generation-sequencer-level-1/3801?u=jrtuenge](https://forum.eternagame.org/t/next-generation-sequencer-level-1/3801)

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### Author: ![LFP6](https://forum.eternagame.org/user_avatar/forum.eternagame.org/lfp6/32/7_2.png) [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [June 9, 2021, 6:43pm UTC](https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798/5 "2021-06-09T18:43:59Z")

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The menu layering issue has been resolved in the latest app release (1.2.5)

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### Author: ![Jennifer\_Pearl](https://forum.eternagame.org/letter_avatar_proxy/v4/letter/j/9d8465/32.png) [@Jennifer\_Pearl](https://forum.eternagame.org/u/Jennifer_Pearl)
#### Post date: [January 9, 2022, 2:31pm UTC](https://forum.eternagame.org/t/cannot-use-iphone-app-to-grab-screenshot/3798/6 "2022-01-09T14:31:50Z")

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There is an iPhone app now and it out? AHHHHHHHHHHH. _Runs to iPhone…_