# "Fatal Error" when loading puzzles (Did I break it?)

**URL:** https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462
**Category:** Bug Reports
**Tags:** issue-resolved
**Created:** [February 7, 2023, 7:31am UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462 "2023-02-07T07:31:10Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Merida](https://forum.eternagame.org/user_avatar/forum.eternagame.org/merida/32/4748_2.png) [@Merida](https://forum.eternagame.org/u/Merida)
#### Post date: [February 7, 2023, 7:31am UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462/1 "2023-02-07T07:31:10Z")

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I loaded and solved a few puzzles this evening without any issues, but after reading one of the recent news updates posted, I went into the “Just for fun” collection and tried to open this puzzle https://eternagame.org/game/puzzle/11486932/. This error message appeared

 ![Screenshot 2023-02-07 001910](https://d2he8ud106d9gn.cloudfront.net/original/2X/c/c62e744984324c97e4c85922a3701fd4f70ee907.png)

I tried opening puzzles from other collections and got the same error. I’m using Firefox on Windows 10.

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### Author: ![DigitalEmbrace](https://forum.eternagame.org/user_avatar/forum.eternagame.org/digitalembrace/32/4445_2.png) [@DigitalEmbrace](https://forum.eternagame.org/u/DigitalEmbrace)
#### Post date: [February 7, 2023, 5:15pm UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462/2 "2023-02-07T17:15:23Z")

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@Merida Thanks for reporting the issue. Has anyone else run into this problem? I am unable to reproduce.

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### Author: ![LFP6](https://forum.eternagame.org/user_avatar/forum.eternagame.org/lfp6/32/7_2.png) [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [February 7, 2023, 5:27pm UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462/3 "2023-02-07T17:27:38Z")

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If you’re still running into this issue, it may help to force your browser to reload the page without the cache. this can typically be done via either control+shift+r or shift-clicking the page reload button

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### Author: ![JR1](https://forum.eternagame.org/letter_avatar_proxy/v4/letter/j/dfb087/32.png) [@JR1](https://forum.eternagame.org/u/JR1)
#### Post date: [February 8, 2023, 2:26pm UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462/4 "2023-02-08T14:26:00Z")

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Try it with Chrome to see if it is Firefox. That puzzle takes a while to load but does work for me.

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### Author: ![Merida](https://forum.eternagame.org/user_avatar/forum.eternagame.org/merida/32/4748_2.png) [@Merida](https://forum.eternagame.org/u/Merida)
#### Post date: [February 9, 2023, 4:39am UTC](https://forum.eternagame.org/t/fatal-error-when-loading-puzzles-did-i-break-it/4462/5 "2023-02-09T04:39:02Z")

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This seems to have done the trick. Thanks!