# Feedback for new terms of service and privacy policy
**URL:** https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984
**Category:** Community
**Created:** [September 28, 2021, 3:20am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984 "2021-09-28T03:20:12Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [September 28, 2021, 3:20am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/1 "2021-09-28T03:20:13Z")
Please use this topic to provide feedback on our updated terms of service and privacy policy: [[Draft] Eterna Terms of Service and Privacy Policy - Google Docs](https://docs.google.com/document/d/1d0C-43DcGQ-lMY4eLgJ1wiKcM8km81V88HuVqaGv7yg/edit)
For more information, please see the [news post](https://eternagame.org/news/11014815)
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### Author:  [@DigitalEmbrace](https://forum.eternagame.org/u/DigitalEmbrace)
#### Post date: [September 28, 2021, 3:52am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/2 "2021-09-28T03:52:47Z")
Looks great. Very helpful to see all the policies in writing. Under Other Intellectual Property, missing the link for “You can read more about it here.”
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### Author:  [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [September 28, 2021, 4:10am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/3 "2021-09-28T04:10:04Z")
There’s actually a couple missing links on our current EULA (which I copied some sections from), that one included. Good catch.
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### Author:  [@Anamfija](https://forum.eternagame.org/u/Anamfija)
#### Post date: [September 28, 2021, 6:41am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/4 "2021-09-28T06:41:28Z")
Some things that I’m curious about from a player or potential player perspective:
- Under “Applicability” - it is stated that the EULA may be changed at any time - I know that other websites/etc. sometimes send emails or other notifications for EULA changes, so I’d be curious what Eterna’s general pipeline for notifying users of EULA updates would be (at minimum a notification/announcement through the website seems useful)
- Under “User Generated Content” - it is stated that your puzzle-solving steps may be made available to you (and others) - it would be useful to state how users can see/request such a record of their own data
- Personally would like to see the full non-abbreviated version of GDPR also stated - for example: “such as under the General Data Protection Regulation (GDPR)” - just for extra clarity
- Account deletion is mentioned, but it is not described how a user would go about deleting their account. Presumably this would be through contacting the support email?
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### Author:  [@arnuvmodh](https://forum.eternagame.org/u/arnuvmodh)
#### Post date: [September 28, 2021, 11:18pm UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/5 "2021-09-28T23:18:46Z")
Jonathan, it looks good to me.
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### Author:  [@arnuvmodh](https://forum.eternagame.org/u/arnuvmodh)
#### Post date: [September 28, 2021, 11:19pm UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/6 "2021-09-28T23:19:44Z")
There is a specific channel in the forum that is for asking for account deletion, that’s where I assume forum people would do it, but if they’re not in the forum, then yes, the would have to contact the support email.
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### Author:  [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [September 29, 2021, 2:59am UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/7 "2021-09-29T02:59:30Z")
> Under “Applicability” - it is stated that the EULA may be changed at any time - I know that other websites/etc. sometimes send emails or other notifications for EULA changes, so I’d be curious what Eterna’s general pipeline for notifying users of EULA updates would be (at minimum a notification/announcement through the website seems useful)
Great question. This is new territory for us, so I’m not sure - I was thinking a popup asking for players to re-confirm after a change when they log in. I could see email being useful if our handling of user data changes and you haven’t logged in for a while, but at the same time I think folks may tend to see these emails as annoying. Ultimately, not sure what the best approach is.
> Under “User Generated Content” - it is stated that your puzzle-solving steps may be made available to you (and others) - it would be useful to state how users can see/request such a record of their own data
Right now, there isn’t any way to request the movesets in a self-service way. It’d need to be on request, where we’d presumably vet the reasoning for requesting before providing it. I know this data is covered under an IRB, but I don’t know the details.
> Personally would like to see the full non-abbreviated version of GDPR also stated - for example: “such as under the General Data Protection Regulation (GDPR)” - just for extra clarity
Good call.
> Account deletion is mentioned, but it is not described how a user would go about deleting their account. Presumably this would be through contacting the support email?
I imply from the previous paragraph that you contact support, yes. As Arnuv mentioned, there is a forum topic where there have been requests - I should probably close that topic and direct people to use the email instead.
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### Author:  [@ucad](https://forum.eternagame.org/u/ucad)
#### Post date: [October 2, 2021, 1:42pm UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/8 "2021-10-02T13:42:25Z")
Some spelling errors have been introduced, “Intillectual” and “thuroughness”.
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### Author:  [@LFP6](https://forum.eternagame.org/u/LFP6)
#### Post date: [October 2, 2021, 8:13pm UTC](https://forum.eternagame.org/t/feedback-for-new-terms-of-service-and-privacy-policy/3984/9 "2021-10-02T20:13:05Z")
Fixed, thanks!